Discounted item, will you refund me the difference?

We are only able to refund the difference if:

• It is possible for you to return your order within the returns period (21 days & 14 days for SALE and discounted items).
• The item is new and has not been worn. 
• There is stock available of the item on our website (i.e. the exact style, colour, and size).

If your order meets the criteria above, please email us at customerservices@penelopechilvers.com with your Order Confirmation number and state that you would like to be refunded the difference value.