Merry

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Activity overview

Latest activity by Merry
  • Merry created an article,

    Partnerships contact

    If you wish to get in touch with our Partnerships team, please send over your query to the email below.  sales@penelopechilvers.com Many thanks.

  • Merry created an article,

    Press and PR contact

    For any press or PR enquiries, imagery and sample requests, please contact: marketing@penelopechilvers.com Many thanks.

  • Merry created an article,

    NHS/Military discount

    As a mark of our gratitude and utmost respect, we are saying a huge thank you to all NHS and military forces employees by offering a 15% discount code to be used on any full price purchase.Simply s...

  • Merry created an article,

    US Customer Returns

    US Returns - How It Works Step 1 - Click here https://penelopechilvers.returns.international/pro to process your return through our Returns Portal. You will need your order number and email address...

  • Merry commented,

    Mairie, please can I have your email and I will ask a member of our team to contact you today  

  • Merry created an article,

    Reset My Account Password

    When using our website you can register with us to have an 'account' or you can check out as a 'guest'. If you need to reset your account password at any time then please click on the link below. P...

  • Merry created an article,

    Have you received my Return?

    Once delivered to our warehouse, returns can take up to 3 working days to be processed and refunded. Once your order has been refunded, you'll receive an email confirming the refund has been proces...

  • Merry created an article,

    Welcome 10% discount

    If you have signed up to our newsletter and have not received your Welcome 10% discount code, then please get in touch with our Customer Service team at customerservices@penelopechilvers.com.    

  • Merry created an article,

    Customer Service Opening Hours

    Our wonderful Customer Service team is open: Monday to Friday 10am – 6pm.   

  • Merry created an article,

    Exchange low stock

    If you would like to exchange for an alternative size, and the style is selling extremely quickly, we recommend you place a new order on www.penelopechilvers.com to avoid missing out.Please then re...