Your Order Confirmation will be sent to the email address provided at checkout and can take up to 10 minutes to be received. We also recommend checking your spam/junk mail for your Order Confirmation email as well.
If you still cannot see the order confirmation or believe you may have entered an incorrect email at checkout, please email us at customerservices@penelopechilvers.com or join a live chat with one of our agents, providing the date and time you placed the order, and we can look into this for you.
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