Merry Brownfield

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  • Contact Duke Street store

    To contact us at our Duke Street store, please call or WhatsApp us on +44 (0)207 491 9555, alternatively email dukestreet@penelopechilvers.com

  • Email order confirmation

    Your Order Confirmation will be sent to the email address provided at checkout and can take up to 10 minutes to be sent. If you have not received the email, please check your spam/junk file. If yo...

  • Click & Collect

    Currently, we are not offering a Click and Collect service from our London stores. If you have any delivery concerns, please email us at customerservices@penelopechilvers.com and we will try to fin...

  • Extend E-Gift voucher expiry date

    In some exceptional circumstances, we can extend expiry dates providing you contact us before the E-Gift voucher expires. Please contact customerservices@penelopechilvers.com for further help.

  • Price variance between currencies

    The retail selling price may vary between currencies (£$€) from time to time. Price variation may occur due to currency exchange fluctuation and other variable operating costs by country. For furth...

  • Country Not Listed At Checkout

    Why is my country not listed at checkout? You will need to shop your delivery destination website. Please visit the homepage and select the country you wish to ship to in the top right-hand corner.

  • Register for Back In Stock email alerts

    If you would like to register for "back in stock" email alerts, please visit the product you would like on the website and select your size. If it is out of stock, you will be offered the option to...

  • Import Duties USA

    The “Duty & Tax-Free” allowance to the USA from the UK is currently $800. If your order value exceeds this, please place two orders, let us know and we will refund any additional postage cost. Your...

  • Why are the international prices the same as the UK selling price?

    International GBP orders do not include UK VAT. We do not reduce our international retail selling prices as the additional shipping and operating costs are significantly higher.

  • Multiple promo code

    You can only use one promotional code at a time on the website. All promotional codes are valid for a limited time only and are subject to terms and conditions.