Merry Brownfield

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Recent activity by Merry Brownfield Recent activity Votes
  • Return UK customers

    If you are not completely satisfied with your order, we will refund the product if the order is returned within 21 days from receipt of delivery. SALE/Discounted orders must be returned within 14 d...

  • Reset My Account Password

    When using our website you can register with us to have an 'account' or you can check out as a 'guest'. If you need to resent your account password at any time then please click on the link below h...

  • Return EU customers

    In the event you are not completely satisfied with your order, we will refund the product if the order is returned within 21 days from receipt of delivery. SALE/Discounted orders must be returned w...

  • Have you received my Return?

    Refunds can take up to 4 working days to be processed by our warehouse team. If you’re still waiting for your return to be processed, please send a copy of proof of postage with tracking details of...

  • Return an order from a country other than UK, USA, EU

    In the event you are not completely satisfied with your order, we will refund the product if the order is returned within 21 days from receipt of delivery. SALE/Discounted orders must be returned w...

  • Return from USA

    In the event you are not completely satisfied with your order, we will refund the product if it is returned within 21 days from receipt. SALE/Discounted orders must be returned within 14 days. Item...

  • Welcome 10% discount

    If you have signed up to our newsletter and are still waiting for your Welcome 10% discount code, then please use WELCOME10 at checkout. Please note this promotional code can only be used once. The...

  • Change delivery address on order

    If you would like to change the address, please contact us at customerservices@penelopechivers.com or connect via chat. We have a 30 minute window to create changes. It would not be possible to al...

  • Exchange low stock

    If you would like to exchange for an alternative size, and the style is selling extremely quickly, we recommend you place a new order on www.penelopechilvers.com to avoid missing out.Please then re...

  • Return address for website orders

    Penelope Chilvers C/O Torque California Drive, Castleford WF10 5QH United Kingdom If you are sending back from within the UK please use the following link to create a free returns label https://...