In the event that you have ordered the wrong size, please return the product to us within 21 days from receipt of delivery. SALE/Discounted orders must be returned within 14 days. Item(s) must be in a new and unworn condition with all packaging and garment tags attached. We cannot accept any used items and any such items will be returned to the purchaser.
If you would like a FREE RETURNS LABEL please contact us at customerservices@penelopechilvers.com and we would be happy to arrange this for you.
Please be sure to write on your parcel BRITISH RETURNED GOODS
You will then need to order the item again from our website in the correct size. Please let us know your new order number and we will refund the cost of postage.
For any further information on how to return your item please visit our website
www.penelopechilvers/com/us/delivery-returns
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