Return USA & Canadian customers

In the event you are not completely satisfied with your order, we will refund the product if it is returned within 21 days from receipt. SALE/Discounted orders must be returned within 14 days. Item(s) must be in a new and unworn condition with all packaging and garment tags attached. We cannot accept any used items and any such items will be returned to the purchaser.

With your order, you will receive instructions along with a free returns UPS label and a Returns Commercial Invoice. Please email customerservices@penelopechilvers.com  if you require further help.