In the event you are not completely satisfied with your order, we will refund the product if it is returned within 21 days from receipt. SALE/Discounted orders must be returned within 14 days. Item(s) must be in a new and unworn condition with all packaging and garment tags attached. We cannot accept any used items and any such items will be returned to the purchaser.
If you would like a FREE RETURNS LABEL please contact us at customerservices@penelopechilvers.com and we would be happy to arrange this for you.
Please be sure to write on your parcel BRITISH RETURNED GOODS
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